Yesterday I experienced strange problem after Kolab 3 installation on Debian Wheezy as I couldn’t add an initial user account using admin interface.
The very first thing to check if you are having this problem is to execute command:
# /usr/lib/mozldap/ldapsearch /usr/lib/mozldap/ldapsearch: error while loading shared libraries: libsoftokn3.so: cannot open shared object file: No such file or directory
# ldd /usr/lib/mozldap/ldapsearch
linux-vdso.so.1 => (0x00007fffde9cb000)
libssldap60.so.0d => /usr/lib/libssldap60.so.0d (0x00007f74dc010000)
libprldap60.so.0d => /usr/lib/libprldap60.so.0d (0x00007f74dbe0a000)
libldap60.so.0d => /usr/lib/libldap60.so.0d (0x00007f74dbbb7000)
libldif60.so.0d => /usr/lib/libldif60.so.0d (0x00007f74db9b4000)
libsvrcore.so.0 => /usr/lib/libsvrcore.so.0 (0x00007f74db7b0000)
libssl3.so => /usr/lib/x86_64-linux-gnu/libssl3.so (0x00007f74db56a000)
libsmime3.so => /usr/lib/x86_64-linux-gnu/libsmime3.so (0x00007f74db33d000)
libnss3.so => /usr/lib/x86_64-linux-gnu/libnss3.so (0x00007f74dafff000)
libnssutil3.so => /usr/lib/x86_64-linux-gnu/libnssutil3.so (0x00007f74dadd2000)
libsoftokn3.so => not found
libplds4.so => /usr/lib/x86_64-linux-gnu/libplds4.so (0x00007f74dabce000)
libplc4.so => /usr/lib/x86_64-linux-gnu/libplc4.so (0x00007f74da9c8000)
libnspr4.so => /usr/lib/x86_64-linux-gnu/libnspr4.so (0x00007f74da788000)
libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f74da56c000)
libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f74da367000)
libsasl2.so.2 => /usr/lib/x86_64-linux-gnu/libsasl2.so.2 (0x00007f74da14c000)
libresolv.so.2 => /lib/x86_64-linux-gnu/libresolv.so.2 (0x00007f74d9f36000)
libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f74d9c2e000)
libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f74d99ac000)
libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f74d9796000)
libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f74d940b000)
libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f74d91f4000)
/lib64/ld-linux-x86-64.so.2 (0x00007f74dc226000)
Library missing above is available in the following directory:
# ls /usr/lib/x86_64-linux-gnu/nss
libfreebl3.chk libfreebl3.so libnssckbi.so libnssdbm3.chk libnssdbm3.so libsoftokn3.chk libsoftokn3.so
Solution is to append above mentioned directory to the run-time link-editor configuration file and rebuild cache afterwards:
# cat /etc/ld.so.conf.d/x86_64-linux-gnu.conf # Multiarch support /lib/x86_64-linux-gnu /usr/lib/x86_64-linux-gnu
# vi /etc/ld.so.conf.d/x86_64-linux-gnu.conf # Multiarch support /lib/x86_64-linux-gnu /usr/lib/x86_64-linux-gnu /usr/lib/x86_64-linux-gnu/nss
# ldconfig
Verify that above problem is solved by executing mentioned earlier ldapsearch command and log in again to the web interface.
